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Cytech Qualified Mechanics
CYCLE TECHNICIANS NATIONAL
ACCREDITATION SCHEME
We believe in training our mechanics properly. All full time mechanics are sent through CyTech training in all aspects of bike maintenance.
Saddle Safari has recently been awarded 17th place on the Cytech Top 50 Cycle Retailers list and beaten the many of the larger chain stores not to mention hundreds of other smaller UK bike shops who didn’t make the list at all. Not bad for a small local shop! For more information please scroll down the page
Here at Saddle Safari all of our full-time Workshop staff are trained with nationally recognized qualifications in bike mechanics. Cytech is a series of exams testing on all aspects of cycle repairs. This is organized through the Association of Cycle Traders (ACT) a body committed to encouraging high standards within bike shops throughout the country. Michael and Daniel have both achieved the Cytech level 3 qualification - the highest accreditation available to a bicycle mechanic. Bryn is undergoing his level 3 which he will complete in the summer of 2009. At this point we will be in the unique positon of having all 3 of our mechanics qualified to level 3 giving you an unrivaled quality of service.

When the CyTech logo is displayed in your local cycle shop, you can be confident that you will enjoy trouble free cycling.
'CyTech' is an abbreviation of 'Cycle Technicians National Accreditation Scheme', which identifies the level of skills possessed by cycle technicians and their ability to assemble and service today's highly complex bicycles.
Mechanics and technicians taking the CyTech accreditation undergo stringent assessment, which includes having to demonstrate a sound knowledge of current technology, before any certificate is awarded.
Each bicycle that has been assembled by a CyTech qualified mechanic is identified by a tag with a declaration of skilled assembly and signed by that mechanic for future reference.
There are three levels of skill starting with the Foundation Course which majors on Health & Safety in the workshop, but also includes large sections on the use of workshop tools and the assembly of cycles to British Standard BS6102:1. The Intermediate Level tests the ability to diagnose and repair faults on cycles, from internal hubs to V brakes and gyro systems - knowledge across the board is essential before this certificate is issued. Finally, the Advanced Level is only awarded to technicians who possess a very high degree of mechanical competence and have an in depth knowledge of state-of-the-art cycle technology - a highly regarded prize indeed.
The scheme is run and administered by the Association of Cycle Traders as a way to ensure that high standards are always met in the ACT Members shops. It assures you, the customer, that your bicycles has been thoroughly checked by a skilled and professional member of staff before it leaves the premises.
CyTech was the recipient of a 1996 National Training Award, a Government sponsored scheme which makes annual awards to mark exceptionally effective training across many types of industries.
For more information on the Cytec National
Accreditation Scheme please visit www.thecyclingexperts.co.uk/cytech
Please note that all labour charges are subject to VAT
Our Service Team are fully qualified which gives you assurance that work done will be completed to the utmost quality.
We are an approved Shimano service centre which means we have been vetted and inspected by Shimano for standards of tooling, expertise and professionalism. We are one of the few approved centres in the area and are proud of the service we provide.
For more information on Shimano service centres please visit www.shimanoservicecentre.co.uk.
Cytech top 50
Cytech top 50!!!! A list of the top 50 cycle dealers has been published for cytech qualified mechanics and we are 17th in the country! Not bad considering we are a small shop with only 6 staff. We even feature higher in the list than the likes of Evans and Chain Reaction. All 3 of our mechanics (Mike, Daniel and Bryn) are qualified to the top level 3 so we have to be the most qualified in the country for our ratio of staff. Well done us!!!!
Read about cytech on www.thecyclingexperts.co.uk see the full list of 50 below
Top 50 Shops
1. Rutland Water Cycling, Whitwell
2. Bike Bristol
3. Chain Reaction Cycles, Ballyclare
4. The Bike Factory, Chester
5. Evans Cycles, Gatwick
6. Evans Cycles, Chiswick
7. The Hub, Peebles
8. WizzBike, Brentford
9. Cyclewise Whinlatter, Keswick
10. Evans Cycles (Mail Order), Gatwick
11. Nevis Cycles, Fort William
12. Cycle Heaven, York
13. J D Cycles, Ilkley
14. Cycle-Ops, Tonbridge
15. Brixton Cycles, London
16. Pearce Cycles, Ludlow
17. Saddle Safari, Marlow
18. Forest Leisure Cycling, Bournemouth
19. Ralph Colman Cycles, Taunton
20. Surosa Cycles, Oldham
21. A W Cycles, Caversham
22. Wheels Cycling Centre, Callander
23. Cycle Surgery, Spitalfields
24. Chevin Cycles, Oldham
25. J E James Cycles, Chesterfield
26. Cycle Centre, Newcastle
27. Bicycle Doctor, Rusholme
28. Evans Cycles, Waterloo
29. Evans Cycles, Kendal
30. Evans Cycles, London Bridge
31. Evans Cycles, Canary Wharf
32. Cyclesense, Tadcaster
33. Islabikes, Ludlow
34. Hargroves Cycles, Southampton
35. Wiggle, Portsmouth
36. Bike Treks, Ambleside
37. Bike Scene, Guisborough
38. C & N Cycles, Redhill
39. Bob Trotter Cycles, York
40. 18 Bikes, Hope Valley
41. Webbs of Warmley
42. Thomas’s Cycle Revolution, Ipswich
43. Buckingham Bikes, Aylesbury
44. Arrow Cycles, North Hykeham
45. Outdoor Resources, Colne
46. John’s Bikes, Bath
47. Specialized Concept Store, Ruislip
48. Deens Garage, Beckenham
49. Compton Cycles, Catford
50. Thomas’s Cycle Revolution, Colchester
The Top 50 rewards and promotes those cycle retailers who have invested in their people and service through the industry’s Cytech training and accreditation scheme.
The store ranking scheme also awards additional credits for those retailers with Gold or Platinum ACT membership.
Retailers in the Top 50 receive a special certificate of achievement and logo for use in their own marketing materials, plus additional consumer promotion via the ACT’s popular Cycling Experts website . Retailers in the Top 10 receive a special gold logo.
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