Booking Service & Repairs

BOOKING A BIKE INTO THE WORKSHOP

Booking in your bike couldn’t be easier. Just give us a call on 01628 477020. Here you can book a day to drop your bike off and also discuss any specific problems you may be experiencing.

We are now running a computerized workshop system, this will enable us to keep a full record of each bikes service history and also allows us to highlight any potential problems in the future. As an edition to this we have now extended our account holders 10% discount to all mechanical parts as well as accessories (Please note: This only apply to bikes purchased from us displaying a Saddle Safari frame sticker).

Much like taking your car to a garage, we usually request a few days notice before bringing your bike in, however at peak times this can sometimes be up to a fortnight as space can often be limited. We always try our best to turn your bike around as rapidly as possible. This usually means dropping it off in the morning (before 10:30am) and collecting it at the end of the day. This way you spend the minimum amount of time without your bike.

If you have previously purchased a bicycle from Saddle Safari then this gives you the unique privilege of being able to effectively jump the queue. We put aside half of our spaces each day for our loyal customer and will give priority over bikes purchased elsewhere.

Once again we would stress that you call ahead before bringing in a bike to avoid disappointment. If you have purchased parts elsewhere and would like us to fit and set them up then a 25% surcharge is charged.

The work shop is open Monday to Friday 9:00am-5:30pm.

Call us on 01628 477020